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| - Sunrise used to be our go-to spot in the area so were STOKED to move back to this part of Henderson, we being my boyfriend & I. Since we've been customers for so long this review comes after not once, twice, or even three times of our order being messed up - this is coming after #4. The three biggest errors have been giving me dairy on my vegan bagels/burritos, and with 5 years of ordering food dairy free I know these haven't been my mistakes. The most enraging experience was when regular cream cheese came on my bagel, I took a bite, and spent the rest of the day with cramps and bubble guts (Yep, from one bite).
So, cool, they can't get an order right anymore, but the service is terrible lately too minus a few familiar faces from OG baristas. It's one thing to make a poor excuse for an iced hazelnut latte (literally making drinks is your job?) but a whole other thing to be super rude when all I wanted to do was exchange it for something drinkable.
I did stop ordering anything besides pre-made diary free pastries and tried to switch to cold brew to prevent further drink errors but somehow was charged $5.90 for a medium cold brew in my own cup & won't be going that route anymore. So in short, if you care about service and receiving the food you actually ordered steer clear. There are other, much better coffee shops not too far.
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