Wow I have used Chazell A/C at my 2 business and my home and they are always on time and are able to repair and fix at a minimal cost. They have never tried to up sale me on anything they just show up on time fix the problem and there techs are always very courteous. I have recommended Chazell to friends and other business associates to this company. I even had to have them come out on a Sunday to my 79 year old moms house because she had no a/c and it was 110 degrees outside and the Manager Rod waived the service charge. I will definitely use and recommend this company to everyone. It's hard to find a dependable and reliable A/C company now a day but I have. Thanks I hope nothing will ever change with your hospitality or customer care.