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  • This place is horrible for service. We bought a new Four Winns H200 from them last year. We brought it in for repairs for damage caused by someone else and told them we also had a gas leak. After two weeks of them having our boat, we didn't hear a word from them. We followed up with them and they hadn't even pulled the boat into the shop to look at it! They said they would look at it the next day after we called them. Another week went by and we heard nothing. We called and left several messages for the service manager, John L. without a return call. We finally talked to him and he said there was no gas leak. My husband stopped in the next day to pick up our boat and lo and behold, they found the gas leak. The motor had a leak and was covered under warranty. We were told it would be repaired the next day. It is now a week later (for a total of 4 weeks that they have had our boat) and several more messages have gone unreturned. My husband has stopped in several times and they won't tell him anything other than our boat is not repaired yet. With a service manager who doesn't care about the customers, it's no wonder their service stinks. What kind of example is he making for his employees? Look at all the bad reviews for this place. Surprised they're still in business.
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