Took us 45 min to get our food, and when it finally arrived, it was good but not earth shattering. The one thing this place has going for it is that the waitstaff is very pleasant.
My "lettuce wrap" burger was essentially the burger patty between two leafs of lettuce. Had to just eat it like an open sandwich, with a fork and a knife... but it tasted fine. The other burger we ordered well-done arrived medium. But because we had already waited 45 min for our food, we didn't bother to send it back.
The manager gave us a free appetizer to make the wait more bearable (after she overheard me comment to the other person at our table that we had been there for almost an hour)... She also apologized and gave us a gift card to use the next time we go there.
That was very nice of her... But frankly, I don't think we'll be going back to use the gift card any time soon.