Update: 5 Months later, same issue. But now the front desk people don't let you in, when your fob is not working. Sooo I guess I am done with this gym. Don't have the time to get it checked out.
It's so difficult trying to find a staff member. I have a friend who wants to try the gym to then become a member. But we never catch a staff member there. We call, nobody answers. Then we go in the morning. Nobody is there. We call the 24 front desk at another location. We are told to come back in the afternoon. I asked for specific hours, since we have jobs that are morning to evening. They said "they stay for a couple hours". I asked again, sooo you don't know when someone is here. They said, yea, and to try calling later.
Help me to help you.....