I absolutely loved the convenience of this service even with all the hiccups...mainly paying for parking out of my pocket and being reimbursed and having parking lots removed but still showing up on their navigation system. However, the icing on the cake was being led to a parking lot that looked and acted like a green P, by their GPS. Parking there among other car2go cars. Later taking a car2go from there to another location and then being ticketed $100 because I supposedly parked in the wrong lot. How was I able to even park the car there if it wasn't a designated spot and why were there so many other car2gos in that lot? Is everyone being charged $100? ($69 for ticket and $31 processing fee). Oh yeah and they only give you three days to pay the ticket on your own before they go ahead and charge your credit card. After 3 emails, all with numerous discrepancies about the charges in them I finally was told that theres nothing they can do and that if I had taken the same car2go I parked there out of the lot later on I wouldn't have gotten the ticket because it was issued after I took the second car! I'm done with this service and the terrible customer service that goes along with it. Guess the ticket was worth more to them than the $150 I spend using car2go each month!