| rev:text
| - I came to the Joint in 2014 at 1311 W. Sunset Rd, Henderson, NV. They have more locations spread out. I was given a consultation then said they couldn't give me adjustment. Few months later, I tried another Joint location, which was 9500 S. Eastern Ave #120, Henderson, NV. When I would always go in, I would be asked if I have the Joint key so they can mark me coming in and I said I never was given that and they said my home base was off Sunset Rd, Henderson, NV.
I called up Sunset Rd about it and I talked to a Lisa Marie. I asked her about the key and she said she will get back to me. Over a week later, she never called me back so I called her office to follow up and I asked her about it and she said told someone else for them to call me, from the location Pebbles Rd, Henderson, NV. As we talked about it stating I never got a call from them, she ended up being RUDE to me and as I kept asking her questions, she 'HUNG UP' the phone.
Later, I called the Corporate office of the Joint and I spoke to Michelle and she said she wrote to whoever to take care of it and I haven't heard from anyone on it, so another time I called them and left message to the Director, still no response. So I called back to Corp and spoke to Courtney and I said I like to try to talk to the Director and she said I can help you but I thought with her position doesn't have enough weight for this to happen and she took it personal, being a little sarcastic.
Finally, I called the Joint off Pebbles, I spoke to Sheena. All this time, she was able to help, knock on wood, I hope that continues or she may act different to me too. Anyway, she emailed to Corp for me and finally I got a call and they said Lisa Marie did hang up on me and she was sorry to them, not me as I called back to Sheena and she said Lisa Marie was suppose to call me to apologize of last week and I told Sheena. So I called the Corp and spoke to Michelle to follow up on Lisa Marie and Michelle said wait a minute, putting me on hold. Well, she more like hung up on me and I tried calling right back and said they're closed. I called again to Corporate and they never would answer their phone.
Today, Jan 27, I called Sheena back and said Lisa Marie never called me to apologize last week and now is a waiting game that I was suppose to get my callback from Sheena. I'm shocked the way this business is handled especially from 1311 W. Sunset Rd, Henderson, NV, that Lisa Marie till this day is still with them...but I noticed that after I reported Lisa Marie first time, I was calling up for Sheena one day and Lisa Marie answered the phone there at Pebbles and she was so so nice...couldn't believe that...but I know it's a game playing with Corp and Lisa Marie or else she doesn't care why I never got her call for apology.
This is a such a sad world. I told one of the Joints locaiton, people should be proud to have a job because the way the economy is, there are homeless people standing almost every corner. Even Corp has some attitudes, as well. I'm surprised they're in business this long. FYI..few other Joint locations operate their own so few of them do not fall under the Corp. I can see where the atttitude problem comes from though.
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