I have been using SVA for over 15 years for one reason. TRUST. Yesterday I had my friend bring his Honda Civic to there shop. He had been told he needed front an read brakes and a new water pump by another national repair chain.
Had SVA take a look and here were the results: front brakes 60% and back 70% life not a drop of leak when pressure testing the cooling system. Total bill $62.50 (1/2 hr rate) and by the way they cleaned the brake drums for free!
This is the second time this has happened to someone I referred for a second opinion.
Like I said it's all about trust.