The competency of the staff was severely lacking. The first pinhead who spoke to my party, when we walked in, was ignorant of the procedures to handle a party greater than four. After a manager assisted in writing our name down, she informed us that we were to be seated. After a score and half minutes passed, we were still not seated. She then informed us that we were waiting for a family to finish before we could eat. While we continued to wait, the manager had the stroke of genius to announce out loud that the kitchen was to stop production of food. She herself, was the alpha of the chimpanzees. Eventually we had the bright idea to leave and go to Paradise Bakery across the street, an equally poor experience.