We lived in Overland Park, Kansas and loved Mr Goodcents. The location in Tempe is no different. The subs are fresh and excellent quality. The best sandwiches EVER.
So why not a five star? The service today had me questioning whether I'd go back there.
We walk in (after a 20 minute drive just to get there) a guy puts on gloves and just stares at us, he's rolling his eyes and huffing. I finally say my order, realizing I'm not going to get a "welcome or what can I get for ya."
He slams the bread on the counter. In an attempt to lighten the air, I ask very friendly, "Having a bad day?" He stares for a few seconds and then answers with a NO. He continues to slam things around. The air was heavy.
My sub ended up wrong because everyone was distracted by the awkwardness. The whole experience put me in a bad, funky mood. It's sad, because the other people who work there are always friendly.