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  • UPDATE: I have been back a few more times since my original review, and things have improved. Customer service is much, much better. The bagels, thankfully, also taste much fresher than they did when they first opened. 3/12/2012 We're a bagel-loving family, so I was excited to hear about another bagel shop opening in Huntersville in a spot we drive past every day. However, I was sorely disappointed by their bagels. The selection looked great, and they had my favorite sun-dried tomato bagels, but the prices were ridiculously high for a baker's dozen. The everything bagel was seasoned on both sides (which is why they get 2 stars instead of 1), but tasted like it was yesterday's bagel being sold as fresh. If I have to toast a fresh bagel for it to taste okay, then it's not a very good bagel. They don't have a set price for a baker's dozen (it's not even on the menu), and the price for a dozen ranges from $10-$13, depending on how many 'specialty' bagels you include (like asiago, sun-dried tomato, spinach, etc). It's a new store, and the employees were struggling with two customers at a time, not sure how they would deal with a crowd. But they were very nice, and I don't fault them for that, I'm sure those kinks will be worked out in the first few weeks. The prices are higher and the quality much lower than our current favorite, Bagel Bin, so I doubt we'll be going back anytime soon for bagels. I may give them a second chance for a lunch wrap.
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