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  • I came to Ashley after I was screwed over by another furniture store (Tyndall). I made it very clear to the sales person that I just had a horrible experience, and to please make sure that I didn't have another one. Of course I was reassured that everything would go smoothly, but of course it didn't. I ordered a bedroom set. Everything in the bedroom set except the bed frame could be delivered in 2 weeks, but I would have to wait 4 weeks for the bed frame. Fine, I could deal with that. The first delivery went fine, although the delivery men were rude. The second delivery was a disaster. Before the delivery man stepped in the door, he told me a piece was missing. So that means they knew it was missing before they came and no one called me. So after arguing with me that it wasn't his problem, they left, wasting both my time and theirs. I then spent all day trying to get a manager on the phone. I now have to wait another two weeks for the stupid part that wasn't ordered the first time, so that means I'm going to wait 6 weeks for a bed, if it even goes right that time. They gave me $200 off, but honestly my wasted time is worth more than that. UPDATE: Welp, they came again to deliver the bed frame and ONCE AGAIN PIECES WERE MISSING! I can't even believe it!! Such an incredible waste of time for everyone involved. DO NOT COME HERE.
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