The place looks promising when you walk in. A sexy new taco place riding the current trend of Torontonians willing to pay increasing sums for fancy tacos. This one definitely tests the limits. Tacos range from $5 to $7 each, with a lobster version going for $12.
So first off, the quality of the tacos does not justify the prices. There is an "LA Truck" taco which attempts to rip off the famous Kogi kalbi taco, but falls so far off the mark it's not even worth getting into a comparison. The pork and veggie tacos were also disappointing (pork was dry and veg was lacking flavor or any kind of texture). My friends had the fish tacos and said they were pretty good. So, at least there's that.
The service is absolutely dismal. Timing of everything is messed up, with servers neglecting our table while we sat with empty cups, and then finally taking a drink order and not delivering the drinks until our food had arrived and we were already done eating. The upstairs is cramped and staff are constantly bumping into each other and customers trying to get around.
Hacienda is a superficial place, it's all style and no substance. Like most of its clientele, it's loud, good looking, and expensive.