Brand new location with top of the line equipment.
Access restricted to certain equipment. Kettlebells hidden from members and reserved for personal trainers. There's a liability clause in the contract that should allow them to let everyone use these.
Oh, don't ask for a jump rope. According to their personal trainers, these belong in "Boxing" gyms only.
If your trainers fail to see the health benefits of a simple jump rope and segregate it to only "Boxing" Gyms, maybe your trainers need better training.
While many people are afraid of the stereotype of gym rats, it's part of the deal, but for the staff to perpetrate this stereotype is pretty bad.
There are some gyms with a more friendly approach to fitness in Calgary, this isn't one of them.