This place was great when it first opened. I remember the owner used to give us free appetizers and the customer service was great...but my return trips to Almaza have been progressively disappointing. Customer service has declined considerably, and while the food and hookah are good, it's not worth being ignored half the time, or shooed to another table for another party, even though you made reservations in the first place. A lot of the old waiters/bartenders have left, and their replacements leave something to be desired. I recommend checking out Chandelier on St. Rose and Eastern...it's a lot better.