I've only been once but I was pleased with my experience. I went on a Saturday around 2 which is a busy time for nail salons. They were busy and I had to wait about 15-20 mins but that is expected.
I was offered a complimentary drink. I had a mimosa and a glass of red wine. That definitely made the wait better.
They have a large selection of polish and you can match gel color to regular polish. I had a spa pedicure and a gel manicure. They did a great job on both. She even rubbed my shoulders for a minute. Once the manicure was done, she messaged my hands and arms.
It was a little pricy and I would have liked the gel to last a little longer but I would definitely recommend this place.