Great customer service and product! I ended up getting the Banana Nut Ice Cream (not displayed in the front) in between a White Chocolate Chip Macadamia Nut and a Oatmeal Butterscotch cookie. The cookies were moist and fresh and I thought the ice cream had a great banana flavor. They had a ton of ice cream and cookie options to choose from. I personally felt that it was better than LA's Diddy Riese and up to par with Berkeley's CREAM. Some people may say the $3.50 for the sandwich is a bit steep compared to those other places, but I think Sweet Addiction has a better quality cookie and gives a more substantial sandwich.
We were in there while they were training a new hire and I was very impressed with how thorough they were when it came to cleaning and using your time effectively. When I worked at Hot Dog on a Stick, the motto was, "If you have time to lean, you have time to clean!" and I think this store embraces that -- right when we left the store, someone had wiped down our table within seconds!