Well
Read the other post it's all true an one sided. I just had a water issue a bill that increase in amount almost 300 percent an as far as they are concerned your guilty no matter what. I went thru two customer service representative which where negative an told me this an that. I ask for a supervisor got one very nice named Chad an he was very nice, but end result I am guilty for no one knows what caused the spike. I have been in my house for 14 yrs an first time issue an the field repr tells me it went down the drain so you are going to have to pay. Wow guilty in there eyes. No t worth dealing with for they are trained to place fault with the customer. Well I guess I have no choice pay or they will turn off my water. Zero chance with this monopoly of a company.