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  • Today I was at the Sheppard Centre location and asked for a gyro with salad. The person in charge (a male over 50 years old) was very rude. At first I didn't understand what he was saying because of this accent, but I asked him to repeat what he was saying a few times and I think he didn't like that. Regardless, not being a native speaker myself I understand the frustration, so I continued and asked politely my order. He then started heating the bread on the flames and even when the tongs were next to him we used his hand (no gloves) to flip the bread at least 3 times. He then proceeded to serve everything, and again, with his hands and without using gloves he closed the wrap and proceeded to cash out my order (He has about to open the drawer and take the money with the same hands he was managing food). I asked him if he sanitized his hands and said I noticed he wasn't using any gloves. He didn't understand me so after a few times when he understood he said "I didn't touch your food" I replied "yes, you did" and then in a rude way he asked "do you want it or not?". I said no and turned away. Not only he was rude, but this is not the first time he manages food without gloves and even when I love the food, I rather not get sick.
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