Terrible. I always come out of there feeling miserable. Most do not know what they are doing or do not belong in a craft store...... sorry burlap allergy? Not a place to work then for you.... Just saying. And no one can cut a straight line.... maybe a few, but most cannot. I wish I could say good things, but everytime I go, I sink when I come out. And there is never a sale. Trust me. The coupons are good for full price items.... everything else constantly has a sale price on them so they are not actually good for a coupon... frustrating... Everything is always "on sale". The staff, most of the time is grumpy... or act like your questions are stupid, but then when you ask where something is... have no idea where it is or what you are talking about. The lines are long.... unbelievably long. Like to the back of the store for cutting counter. Then you wait in another line for the cash register.