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  • So incredibly disappointed with the 'service' I received at Blooming Dahlia last month!! I actually felt sick to my stomach after leaving the store because the florist (who I believe was the owner) was so nasty... basically kicking me out, waving goodbye with one hand (as if quaking like a duck!) and rudely blurting out "bye, bye" in a mean tone!... and in front of my 17 year old daughter who was actually shocked by the florist's behavior. Are you kidding me?!?! I had pre-ordered a presentation bouquet a few days prior for my 12 year old who was performing the lead role in the Nutcracker that Sunday... one dozen esperanza roses at $4 each. I went to Blooming Dahlia because I wanted something extra special for the bouquet that would be presented to her onstage during the bows. Though the bouquet was not ready when my older daughter and I stopped by the store in between Saturday performances, I did not complain. When I noticed the florist wrapping the roses in light brown tissue paper (that actually looked like a brown paper bag), I asked if they had any pink or white tissue paper that they could use instead. The florist was visibly annoyed by my request but did look to see if she had any other colors (which they did not). Okay, I thought, I can simply rewrap the roses with pretty tissue paper when I get home. But, when she started ringing up my order at $5 per rose (versus her original quote of $4 each), I decided not to purchase the bouquet. Why would I pay such a high price for roses that were nice but certainly not extra special and that I would have to go home unwrap and rewrap in my own tissue paper?! I actually apologized to her and said thank you, but I have decided not to purchase the bouquet (which, by the way, was still not completely arranged and wrapped). She looked at me and asked, "so you are not taking the bouquet?" and I replied, "no, I'm sorry. It's not what I was looking for, but thank you". And that's when she rudely waved me and my daughter out of the shop. Needless to say, I will NOT be returning to the Blooming Dahlia... and I will NOT hesitate to share my unfortunate experience with others. There are plenty of other good florists in the South Hills...
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