Worst customer service I have received in a long time. Checked ahead to see if we needed an appointment to look at bridesmaids dresses and was advised we didn't.
When we arrived the 3 associates working were sitting behind the desk chatting while one wedding gown appointment was in the process.
We were directed to the back to look through dresses and were told we could use the changing spaces available. For 50 minutes we looked through, trying on dresses, and having questions but no one came back to check on us to see if we perhaps needed a hand. Then one of the associates came to tell us they had two more appointments and we needed to leave basically.
That was fine but we really wanted one of the dresses, and it had zero information attached. No tag, no price, nothing. I asked if we could have the information and was told they didn't have time to give it to me. I asked if they had an idea on the price of the dress and was told no, they would take my name and number and call me once they were finished with appointments. Had one of them come back while we were trying dresses this could have been avoided but instead we were completely snubbed. 2 1/2 hours later while I was driving home I miss their call and they didn't even have the decency to leave a voicemail with the details? So I pull over and call back and no answer. What a headache and waste of time.