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| - Let me start by saying 2 things: 1. I normally love Einsteins. 2. The food at this location is always very good.
Now for the bad. I go there about twice a week, but no longer will. The last 5 visits, they have forgotten something in my order: Fruit yesterday, cookie last week - always something. Why ask if I want something if you are not going to include it? Just let me know you are going to take my money and give me nothing. Yes, I should have checked, but when they put a pickle in a paper bag, I assumed it was the cookie because I said "No pickle". There is one lady that never messes it up (I will update with her name, I forgot it), so if she is there, I will wait for her. If she is not there, I will leave. I realize that some of the employees do not speak English well and I don't speak Spanish, but when you repeat the order back to me correctly, I assume you understand it.
I never have an issue at any other location.
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