This location is hit or miss. I'm a die hard dunks fan, and come here often. Some days the staff is super friendly, upbeat, don't mind chatting with the customers and really quick. Other days they seem to be miserable and twiddling their thumbs, or don't know how to function properly and come across rude. The manager is amazing when she's here and even let my daughter pick out a cake to take home with us for free!