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  • Approximately two years ago hired Green Guru to put in pavers, artificial lawn and new sprinkler system in the backyard. The old sprinkler system was 13 to 14 years old, so it made sense to renew it. A few weeks ago, woke up to a flood in the backyard and front side yard. The new sprinkler system Green Guru installed went haywire and needed a new manifold. Why would that not last longer than two years? The front yard system is now 16 years old, without problems. Also, as someone else mentioned, our job was to take 2 to 3 weeks, and ended up twice as long. They continued to put in cracked and broken pavers. Before the patio was complete informed the foreman, but they continued without replacing any, did the acid wash, and then had to come back and redo many pavers. The artificial lawn was defective, but they installed it anyway. When I told the foreman it was unacceptable, he said that they will order pieces and piece it together. NO, I was not going for that! It was one piece or nothing. They were mad at me for having to waste all that time and labor to remove the defective lawn and replace with new one, but they should not have installed it to begin with. No, we will not be calling them again.
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