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  • Tonight my father in law chose this Outback Steakhouse to celebrate his birthday and it was an experience I was thoroughly impressed by, considering several incidences. First and foremost, we ended up having a party of 8 instead of our initial party of 4, my husband promptly notified the host and he immediately worked with the server to accommodate seating due to the change in the number of people attending, there was no wait for us to change tables. Secondly, I have to give a huge shout out to our server Tyler, she was extremely professional and held her self well. She should definitely be working somewhere WAY higher class than Outback Steakhouse. She spoke with a maturity that is, in my opinion, NEVER seen from a young person in that setting. She addressed each and every person at the table with ether sir or ma'am. At one point a small dish of mustard slipped out of her hand as she was setting it at the table and it accidentally splattered all over the side of my aunts black blazer. Thankfully my aunt was very forgiving and Tyler swiftly apologized in a professional manner, kept her cool, took the blazer and cleaned it with seltzer water while we all started eating. Never, at any point did she over dramatize the situation or seem overly embarrassed. I was VERY IMPRESSED with how she handled the situation. Following the mustard mishap, the manager Christine came to our table to acknowledge the incident, offered to have Outback foot the dry cleaning bill and swapped information with my aunt! So awesome of them to do that! The meal was wonderful, we never ran out of a drink before it was offered to be refilled and everything came out just as expected and nobody's order was messed up. The checks came swiftly and were promptly taken and returned in the same manner. While I try to avoid chain restaurants, I just might make it a point to stop back by this particular Outback, should the situation call for or permit. Bravo!
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