I called these folks on very short notice - I had injured my back and we had guests coming - and we needed at least the 'public' parts of the house mucked out. Based upon the reviews I read here, I'd hoped they would be ok - but they were MUCH better than ok!
Even though I suspect they might have been planning a day off, they came promptly and cheerfully and threw themselves into the task of making our house presentable. Since we have 7 birds, two dogs and a cat, it was a huge task but the did a great job. Everyone who came by later in the day commented on how nice the house looked. Lana & Michael kept apologizing that they normally did things differently on a regular visit - but they were such lifesavers that no apology was necessary.
They made one of the dustiest rooms in the house shine, which was remarkable given the relatively short time they were here. We are a family with a lot of crafts supplies and knicknacks and we were so pleased that they handled everything carefully. They also resisted the urge to 'style' our house. Because we have a lot of interesting knicknacks, our previous cleaner was much more interested in 'styling' our belongings than cleaning.
We will definitely make use of their services again, and we strongly recommend them.