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| - We had our sales meeting here for the second year in a row. Last year, I had a noisy, smelly HVAC unit, two burned out lamp bulbs, a broken alarm clock, a toilet with run-on issues, and a decent bed.
Although my room was in better shape this year, it still had a burned out light bulb in the desk lamp. The bed was hard and lumpy, with springs I could feel, poking me in my posterior. It was NOT worth $139 a night... It's more like a $59 a night room, although the amenities available here are worth something. But hey, if you're there for a sales meeting, who has time to use them when you're in class or banquets all day and night?
I've had much better rooms in Hampton Inns and Holiday Inns.
A lady I work with had a similar experience with her room. She did not like it. "Dirty," she said.
The food service for our sales meeting was above average. The hotel does a very good job with banquets. Only breakfast was average. Lunches were average to above average, and dinner was above average.
I didn't play golf, although several folks who did said it was adequate.
The meeting rooms themselves are old and tired. The air wall that separates the main ballroom in half is old and not much of a sound barrier.
AV support is sorely lacking. Wireless microphones kept going in and out due to bad cables. Levels weren't set properly. In one instance, a speaker was right behind a podium, and when the mic went on, people grabbed their ears as a howl of feedback shocked everyone to near cardiac arrest! That happened several times.
Wired Internet is free in the guest rooms for Priority Club members, but it costs almost $250/day for wireless Internet in the meeting rooms. Folks, that is just highway robbery.
The bar near the pool is small, but very well stocked, and it adjoins a pretty decent 3.5 star restaurant (my rating).
A Starbucks coffee shop is in the courtyard near the pool, by the street.
The hotel lobby is very nice. it leads to the restaurant, which I mentioned above. Upstairs, there are a number of meeting rooms that are good for small groups. One of them is a small, theater-like conference room.
I don't think we'll go back here... It wasn't worth it. They need too much maintenance and a hefty dose of pricing reality. If they really want to be a four star hotel, they need better quality control, an updated ballroom with state-of-the-art sound, and campus-wide, free meeting Internet baked into the price. They have the food service. They just need attention to other details.
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