I've lower my standard and Swiss Chalet still failed to meet them.
The service was absence in more ways then one (clueless to what we just ordered and hardly around to ask for a refill for drink), most of the food was lack luster (by Swiss Chalet standards). The chicken (the item on which they hang there hat in) was dry. Like surface of the sun dry.
The burgers for the kids where over cooked to the point where it was only a "burger" do to the fact it was in-between two buns. The salad was put together with the care for a Bull in a china plate shop.
The only thing redeemable where the ribs. A 7 out of 10. Too bad everything can't ribs. Seriously I wish everything in the restaurant was ribs, from the people to my drink which needed to be refilled. That took a half an hour to do.
In a word boo! In a paragraph(s) see above.