Horrible experience. Called two numbers on the site. They texted me back to say they were in a meeting. A few days later I got another text to schedule my massage. When I did get there today, the door was locked. Called the number on the sign. No answer but was texted back again that he was in a meeting. The massage therapist was great. But the business is run terribly. My husband had the same issues with scheduling an appointment. He got a text confirmation for next week. When I finished mine today I asked the therapist about his appointment next week and he was not on the calendar. Terrible customer service. It's unfortunate for the therapist because she had nothing to do with the schedule.