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  • This place is so overrated. First, the space is very small. I personally do not find it very relaxing or soothing when people are in your space. Even walking down the hall you have to move over, and sort of pause to let someone pass by you. Second, while the steam room is very beautiful, it stinks and those changing coloured lights are so awful. The lights do not transition smoothly, in fact, their transition is very abrupt. And they desperately need to add some soothing essential oils to the steam. I do not want to smell other people and that damp/musty smell. Lastly, their staff was not very friendly. As it was my first time at the spa I had a few questions about the amenities and the location of everything, and I was addressed in such a condescending way. I might even go so far as to say that the staff here is quite pretentious. However, my masseuse, Diane, was fantastic! She was sweet, friendly, and knew exactly what she was doing. All in all, if you're looking for a day of rest and relaxation, there are a number of spas in Toronto (within the same price point) that will provide you with a better experience.
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