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  • My experience was the same as Karen A.'s. I bought two vouchers through a coupon service, but then was convinced to buy their "deep clean" package (outside of those vouchers - meaning, I still have two left). It apparently included cleaning the baseboards, oven, microwave, fans, etc. Basically, they did not even wipe down the counter tops (and especially not behind/under any small appliances or fruit bowl) or bathroom mirrors - much less take out the trashes, make a bed.... I confronted the manager/leader figure about 3 different areas (which I never thought I would do), before I gave up and just wanted them to leave so I could finish the job, and each time, I was told something to the effect of "yeah, yeah, we used a special product on that." So special, I guess, that it leaves coffee grounds behind on the counter top, from the morning. It was a huge sink, and I would never call them back - EXCEPT for the fact that I have two vouchers left, and would love for someone other than me/us to clean the house.... I called a few times leaving messages over the course of a week or two, and finally got in touch with someone. I scheduled a service for a morning a couple of weeks ago, and not only did they not arrive or call that day, but I have not been able to reach them at their phone numbers or gotten a call back in the interim. Amazing. I strongly recommend you not support them.
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