Bait and Switch.
We were told that a piece of furniture costing $500 was included in a package deal by several associates. We bought the package and didn't find out until taking a day off of work to have it delivered that the piece was not included. And we ALSO found out that since the furniture had been delivered there was no way to return it. The delivery charge was twice the amount they assured us it would be in the store. The manager said 'there was a miscommunication.' No. No miscommunication. We were blatantly told something that was not true just so they could make a sale. We now how a bunch of low quality furniture that we cannot return and apparently this is all our fault. I have spent several thousands of dollars at this place and will not be duped again. Do not waste your money here. Awful management. Unethical business practices. Don't waste your time.