Can't begin to tell you to stay far away from this company. They will do everything to ensure your deposit is not returned and that you actually owe them more. Besides the carpet fee which we did ourselves, they even charged for light bulbs. Then they will bully and harass you with a collection company even after you pay them. Mary Macke is so disinterested and unprofessional that she basically said it was up to me to get my money back from the collection company! They get away with this because they know people don't have the time to go through the court system for restitution. DO NOT RENT FROM THESE LIARS AND THEIVES!