I was crashed into in March. 4 months have passed and SafeCo reps have yet to finish everything.
I understand that most people only write reviews when they are upset but SafeCo does not do much to win over their customers.
I was assigned a claims adjuster and then was re-assigned and no one told me. All of a sudden the man I was working with stopped responding. Eventually another claims adjuster stepped in and said, "I had no idea the claim was transferred"
Aside from my specific frustrations, SafeCo Reps seem to be overall
- difficult to communicate with
- Poor customer service
- Do not answer calls/ emails promptly.
I learned to shell out the extra $ for a better insurance provider.