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  • Ordered front security door. Was months with no contact or update. Over 3 months & I finally called to find out that the door was long done but they lost the paperwork for installation because someone quit & didn't pass the files on. Then they installed it leaving gaping holes and crappy fitting. Contacted installer back & sent pictures with no follow through. Recontacted customer service and requested a better installer. So they sent someone who did NOTHING to fix it yet put it in system as resolved. So now today they scheduled someone to come but would not even give me an installation window & said they would call when in their way. So again, my whole Saturday is wasted waiting for them, not knowing what time they're coming. I am so infuriated. I want to bury this company.
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