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  • 1/12/18 Considering lasik surgery and called a view doctors in the area and out of the 4 I called the receptionist for Dr Bilon was my favorite. Very friendly, clear, patient and most importantly knowledgeable of the process. Worked with me to set an appt that worked with both my work/school schedule. Pre-Screening appointment set for 1/30/18. 1/30/18 Arrived 10 mins early for my appointment only to be told that they have been trying to contact me for weeks to reschedule. I was told they sent me a letter which I eventually received but all of my important mail is sent electronically so I only get advertisement & spam mail so I rarely check the mailbox. They ended up having 2 numbers in my phone number inverted but appointment rescheduled for the next day (1/31/18). 1/31/18 Dr.Bilon was very apologetic for rescheduling the appointment which made me feel like they appreciated my time loss. The fact he explained to me why he had to reschedule at short notice definitely changed my initial review. The staff was again very personable and nice so the fact my appointment was rescheduled didn't matter as much. The appointment was great, Dr Bilon was very professional and explained the LASIK process and set realistic expectations. Dr Bilon's office forwarded my results and information to the lasik office which they called me the very next day to schedule the next step of my lasik journey. I would highly recommend him based on my experience.
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