After using this dry cleaner a few times I decided to take a skirt for alterations. All seemed well, tried skirt on in store, pinned, etc. When I went to pick up the skirt there was a spot (that honestly looked like chocolate) that was not there when I dropped it off. She seemed irritated that it wasn't her fault, but did agree to fix. I went back two days later to pick up the skirt and here's where I made a mistake. I should've examined and tried on the skirt then because when I got home and went to try on the skirt I couldn't unzip the back because they'd somehow broken off the zipper?!? Interesting how I could unzip and zip when I dropped off. I took it back the next day to explain and she took no responsibility. So now I've spent $16 to now have to take this somewhere else to get a new zipper which will likely be double the cost. Needless to say I will NOT be returning not only because of the damaged clothing but poor customer service. Will not even take dry cleaning anymore.