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  • I just came back from a 4 day vacation at the Grand Chateau and have nothing but great things to stay about this Hotel. I am a concierge at a rival hotel company but I have to stay this hotel is top notch! I can not reveal what hotel that I work for but I was totally impressed with the customer service that I experienced during my vacation. I am employed with a AAA 4 diamond rated hotel.The employees that I came across were always eager to help all guests. I am in customer service and I sat back and observed all this, all employees were sincere to every guest they came across. With all that being said, I have found my home whenever I go to Vegas. Just a hint, I work for the "happiest place on earth", and we are tops in customer service. I WILL be back Grand Chateau!!!!! The location is just off the strip, valet is great and complimentary, but tip them well, they will take cake care of you! It's great to come back to a property after a nice night partying on the strip that you can just relax, without all the smoke and casino action going on. I just can not say enough about the greatly trained staff they have. Keep up the excellent service.
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