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  • I used to eat here before and I used to be happy bringing all my friends here to try a new kbbq spot. As soon as we sat down, we ordered all the meat cause we were hungry. We only ordered beef tongue and brisket to start. We had no idea it would take 25 minutes to bring out 2 plates of raw meat. We were fine for the first 15 minutes cause we had the small side dishes, but after that we had to say something to the waiters. They didn't bring it out for another 10 minutes. By then, the rice was already cold and the grill was so hot that the meat literally cooked in less than 10 seconds and stuck to the grill. It was like eating ground beef. It was one of my friend's first time, and she got so pissed that she left after one bite. Not to mention she asked for more sides when we asked about the meat, and they haven't even brought it out even after she left. So we decided to order more meat. We asked to triple the last order and add pork and bulgogi because we were a group of 6 (now 5). So we waited another 20 minutes. They gave us less meat than the first order?!?!? I was pissed. Sitting there for almost 50 minutes and they only took our meat orders twice and gave us less meat when we asked for more. I decided to complain to the manager. Never have I ever had that bad of an experience at kbbq. Most places may take a while to refill waters but they're usually quick with the meat. This place took forever to refill and bring out raw meat. How hard is it to bring out raw meat? They don't even cook it. Then the waiter comes back and apologizes. Homeboy said "sorry I was lazy before but now I changed cause yea" we all looked at each other like wtf? Who says that? After that they were quicker on bringing out the meat. But by the third time we made our order it was already over an hour of sitting there munching on the sides and we were getting full. But we ordered a lot more just so we can try to get somewhat of our money's worth. We asked for double of 4 different meats. They still gave us less than the single order. They were a little quicker this time but it still took 10 minutes to bring out. The waiter came back again and didn't even apologize. He made an excuse. He said the other table made a reservation so they were busier accommodating them. Wtf does having a reservation have anything to do with service? We waited like 20 minutes outside prior to eating. I guess you should make a reservation next time so they treat you better. Then he said we can't discount anything but we can give you free soda. Wtf is free soda gonna do? We were just fed up and asked for the check. They charged us for 6 orders, even though it was only 5 of us eating cause our friend left before the meat came because the service was that horrible. They have some nerve adding auto gratuity for shitty service, I had to say something again. I've eaten here multiple times and i usually am pleased with the experience. I don't know if it was because it was all guys working but they suck. Just standing around with their dick in their hands doing nothing and admitting to being lazy.
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