I'm writing this review on my friend's behalf, but she recently boarded her puppy at Dogtopia for a few days. Her puppy came back with big gashes in his face, a virus, and was too anxious to eat for a few days after being home.
Dogtopia explained that they "didn't know" what happened, and didn't offer any refund or apology.
DO NOT leave your dog here! They do not supervise playtime because if you read some other reviews, similar things have happened before.