Customer service inside was decent...the people outside though weren't as nice. After my car was washed, they let it roll in neutral nearly hitting a wall. Guess they didn't realize it's a manual transmission. So after some guy jumping in and slamming on the brakes, he took it to start drying it off. As he was driving it to the drying area, he started driving it hard. After drying it off, another guy got in to park it. He was driving my car hard like a race car...just like the young man before him. I told him that I'd appreciate it if he didn't drive my car or any other customer's cars like that. He looked at me with a smirk and pretended like he didn't speak English. They obviously have no respect for other people's personal vehicles or opinions.