As a stranger in town looking for an ear piercing service, I was very impressed with the reviews that I read for the Jungle Zone. I decided to call and find out more information and the person who answered was very pleasant and informative. After we arrived the customer service was very friendly. Jordan was in charge of the ear piercing. He not only explained everything well, he answered any questions and concerns in a positive manner. The entire experience was very positive. And my sister at 79 years old now has her ears pierced!