I have been a Nando's customer at Richmond-hill location and other locations around Ontario and the world for more than 5 years. We received a terrible service today from a server wearing a red shirt at the cash register. From the moment we walked in and started placing our order, she badvibed us and illustrated a very negative attitude and rudeness towards us. They also ran out of plastic cutlery and I was told that our server would be bringing them to our table. Unfortunately the same lady at the cash brought us our food and failed to bring us cutlery. When I asked for it, she rudely told us "to get it yourself"
I understand that she might have had a difficult day but she shouldn't have put it on us! She also didn't properly apologize for her terrible behavior.
I probably won't go back:(