My wife and I visited Pruitt's this morning looking for a couple of leather chairs for a study. The salesman Mark Donohue showed us a couple of options, and we identified a beautiful leather chair and ottoman for purchase. However, it soon came to light that the pricing tag incorrectly included the ottoman when it should have been an additional $350. Matt advocated for us to the owner of the company and the owner graciously agreed to honor the tag price in spite of the error. Tremendous example of customer service. Our family has been buying furniture from Pruitt's for over a decade. The quality is very good, prices are fair, and in our experience, Pruitt's business practices are impeccable. We are already telling our friends and family about this good customer experience and recommending that they shop at Pruitt's and ask for Mark!