When our animals pass its like losing a family member, and here at this place they treat you as it was a family member, they take care of everything...I had my dog "Chance"(age-15) cremated here a few years ago, it was moving and so touching on how they put the whole thing together, with their name, the box the ashes are in, their paw print, and hair clipping....its very touching, now I lost my Kitty "Lucky" (age16-1/2) and I got the same great treatment for her....thanks for the outstanding job you do, it must be hard for you to deal with all the animals you see passed on, and the grieving families...thanks for your time and suppose ! God Bless....Thanks for getting our loved ones over the Rainbow Bridge !!