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| - I'm adding to my husbands review as I really wish there was the option for a -1 star.
My family and I stopped in on a rare windy and rainy Sunday after being at several other dealerships. We showed up in our weekend clothes; hair was a bit messy from the previously mentioned wind and rain. I think that had a definite impact on how we were treated.
From the start their door greeter was less than pleasant, assuming we would only want to see used cars. Didn't bother catching his name, but he was grey haired in a plaid shirt. From the other reviews, I'm assuming he was one of the managers.
We were passed off to a salesman who kept trying to up talk all the benefits of having an Infiniti. My husband had to state multiple times that we already owned one (that is serviced at that location) and that what he was telling him was nothing he didn't already know.
Then he changed to the typical 'I'm going to talk to you like a stupid woman and quote nothing but colors and safety numbers'. Not a good way to gain my confidence. When we refused to play his game and commit to anything, we were dumped on the internet sales guy.
He seemed nice enough, actually answered our questions.
We weren't making any decisions that day as we still had other vehicles to look at (Q7, RAM 2500). When we were leaving, the mephitid in plaid struck again, making it extremely obvious that we were not of high enough class to even look at his cars. (Again, we already own one.) He left such a bad odor on the Inifiti name that visiting the dealership on the other side of town ended up at the bottom of the list.
Before we made it to the other dealer, we ended up purchasing a truck with a higher price tag than the SUV we were looking at.
First tip, don't bother coming into the dealer if you aren't wearing your Armani. Second tip, if someone reaches out on your Facebook page with an issue - it's polite to respond. But, of course as we all know, money can't buy you manners.
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