I have been a customer ever since they were in a kiosk in the mall years ago. I was thrilled when they moved to their new location because it is easy for a busy mom / business woman like me to pop in and out fast. The space is comfortable and service consistently good. They may not be super chatty but really I'm not really one who wants to make small talk during beauty sessions. I just want to go in, chill out quite, and be done. I have always loved how my brows look nice shape and not too thick not too thin...just right! I have sensitive skin and crazy thick eyebrows and brow hairs and I never have a problem with how they thread. I love how they take the time to make sure they get all the hairs.
I tried the other place in town because of their great reviews. I thought I must be missing out but I hate the location and I had to go home and do a lot if cleanup work on my brows. And on top of that she had a nasty snotty cold that I ended up getting. Lesson learned....