If there was a lower rating I would use it. Went through the drive thru this afternoon to pick up an eight piece meal. I pulled up to the window paid with a credit card and was told to pull up five feet to get the food and a receipt. Very quickly the food came out and I was on my way. Got home placed the food in the fridge. Brought it out for supper and found that there was no receipt and the chicken was so badly burned it was not edible. My feeling was that I was an easy mark to pass off bad food going through the drive thru. Shame on KFC for allowing a franchise to operate using these types of business practices. If you need chicken this is probably not the place to get it.