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  • There's never a good time for your AC to die, but having it happen the night you and your husband both work late so you don't discover it until well past eight ranks pretty high up on the terrible timing meter. My husband called a few of the big-name repair places and they said they could get a technician out to us in a few days. I had visions of having to board our pets and go live in a hotel room - we were hitting 120 daily highs at the time and toughing it out wasn't an option. In between bouts of panicking, I called ASAP Plumbing and Air Conditioning. They said they had a tech working not too far away - would it be all right if he was there in 90 minutes? 90 minutes beats a few days - I said yes. Matt from ASAP showed up less than an hour later. He didn't have on a cape, but maybe it was just tucked into his shirt? Either way, he saved the day. He climbed up onto the roof in the dark, found the problem, and fixed it in less than 20 minutes. He was completely up front and honest about what had caused the problem and what he suggested we should do in the future. He was forthright, funny, and patient with a couple of anxious, sweaty people at the end of what had to be a very, very long day for him. Matt (and ASAP) saved our night, saved our week, might have saved our marriage. I can't recommend them enough - not only did they come through in a pinch, they came through beautifully and without taking advantage of our desperation.
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